Atlantic Vacation Homes, located in Gloucester, MA, is the premier vacation rental company north of Boston. Our mission is to exceed the expectations of our guests and homeowners, providing high-quality accommodations, professional property management and excellent customer service. Our currently available employment opportunities are listed below.
When we hire, we seek energetic team players with integrity, professionalism and motivation who can contribute to our success and growth. To apply for a position, please send your resume to jobs@atlanticvacationhomes.com.
In principle and practice, Atlantic Vacation Homes believes in the value of diversity, equity and inclusion. Read our Diversity & Inclusion Statement.
Current Job Openings
- Seasonal Vacation Rental Admin Hiring for Summer 2025
- Seasonal Linen Coordinator Hiring for Summer 2025
- Seasonal Part Time Maintenance Technician (Afternoon/Evening Shift) – Vacation Rentals Hiring for Summer 2025
- Seasonal Property Inspectors – Vacation Rentals Hiring for Summer 2025
- Be a point person for answering the phone. You will serve as the “voice of the company” as you interact with guests and homeowners who call the office with questions and concerns.
- Make check-in calls to guests upon arrival and assist guests with questions, special requests, and issues before, during and after their stays ensuring a positive experience through great customer service.
- Provide general administrative support for office activities.
- Maintain some customer- and property-related data entry. Efficiently and accurately enter data into a variety of systems and electronic databases.
- Prepare guest Welcome Kits for distribution at properties.
- Track and manage the Lost & Found items and process.
- Perform other job duties as needed including but not limited to occasional errands, other property management functions or special projects as requested by management.
- Attention to Detail – Successfully manages many small tasks / projects with an eye for follow up
- Organization – Strong organization and planning skills.
- Adaptable and Flexible – Is able to complete tasks in a busy and changeable environment.
- Time Management – Is able to triage and prioritize both day-to-day and longer-term projects.
- Technology Focus – Ability to quickly learn multiple softwares that interface with business operations.
- Communication – Excellent written and verbal communication skills and is able to resolve conflict with tact and diplomacy.
- High school diploma.
- Prior business experience in an office environment, hospitality experience preferred.
- Weekend work required, especially in the summer season.
- Personal knowledge of the communities in which our homes are located is greatly preferred.
- Delivering linens to rental properties before guest stay
- Picking up used linens from rental properties after guest stay
- Packaging bedding for delivery as needed
- Preparing/sorting dirty linens/bedding for service pickup
- Keeping bedding storage areas organized and clean
- Organized and detail oriented, able to meet deadlines, and can think outside the box
- Self-motivation with a drive for excellence
- Strong verbal and written communication skills
- A valid driver’s license and a clean driving record
- The ability to lift up to 50-70 pounds on a daily basis
- Perform property maintenance tasks as they occur, including: Small home repairs, basic fixes of appliances and plumbing, window screen repair, touch-up painting, resolving TV and Internet related issues
- Triage and assess issues to determine if they can be done in-house or require a licensed professional
- Schedule and coordinate professional vendors as needed
- Schedule and perform annual/routine scheduled maintenance at homes
- Assist in preparing properties to a ready-for-occupancy condition
- Pick up trash and recycling from properties
- Deliver and/or pick up linens from rental properties
- Perform on-call emergency service as needed
- Track and submit detailed work orders for all tasks completed
- Respond in a timely manner to guest requests during occupancy
- Perform small or routine office maintenance tasks as needed
- Oversee vehicle and equipment maintenance and care – schedule inspections, cleaning, and oil changes
- Represent Atlantic Vacation Homes in a professional manner at all times
- Ability to work flexible hours; must be able and willing to work weekends and holidays
- Personal knowledge of the communities in which our homes are located
- Must have reliable transportation and valid driver’s license. Copies of license, car registration, and proof of insurance will be required upon hire
- Clean driving record
- Must be able to lift a minimum of 50lbs
- Must be able to stand and be on feet for long periods of time
- Must be able and willing to work weekends and holidays.
- Must be able to work in a fast-paced environment.
- Must be able to work both independently and as a team player
- High School Diploma or GED required
- 2 or more years’ property management or handyman experience
- Professional licensing or extensive experience in a trade is a plus
- Hospitality industry experience is a plus
- Plans and carries out timely arrival and departure inspections at vacation rental properties on turnover days (usually Fri, Sat or Sun).
- Follows AVH checklists to ensure that each property meets AVH standards and is guest-ready for each arrival.
- Coordinates with the Property Manager to communicate issues, problems, complaints, or necessary repairs in a timely fashion.
- Pick up or deliver linens to properties as needed for turnovers.
- Must have reliable transportation and valid driver’s license. Copies of license, car registration, and proof of insurance will be required upon hire.
- Ability to work flexible hours, weekend work is absolutely required.
- Personal knowledge of the communities in which our homes are located.
- High School Diploma or GED required.
- 2 or more years’ experience / hospitality industry a plus.
- Proficient with using Microsoft Office Products, mobile apps, email systems.
- Must be able to perform simple grasping, fine manipulation, and repetitive hand and arm movements frequently.
- Must be able to bend, squat, crawl, kneel, push, pull, and walk on uneven surfaces on an occasional basis.
- While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat).
- Must be able to climb stairs both inside and outside and frequently lift 20 lbs. and occasionally up to 50 lbs.
Seasonal Vacation Rental Admin
SUMMARY
The Seasonal Vacation Rental Admin is an office-based position that provides administrative support for the Vacation Rental team during the peak summer rental season. The VR Admin provides customer service and completes day-to-day administrative tasks to ensure that guests, homeowners, and others are rewarded with an exceptional experience. This role is responsible for maintaining an organized, efficient, and professional office environment. Strong communication skills are essential, including by email, text, and telephone. Our office is open 7 days a week during the summer season; we are currently looking to fill a Thursday to Monday shift (9am to 5pm).
RESPONSIBILITIES
COMPETENCIES
EXPERIENCE & REQUIREMENTS
Seasonal Part Time Linen Coordinator – Vacation Rentals
SUMMARY
The Linen Coordinator’s responsibility is to manage the “Linen Rental Lifecycle” for Atlantic Vacation homes. Primarily, this entails 1) ensuring that clean, high-quality linens are delivered to vacation rental properties in advance of guest stays, 2) ensuring that used linens are removed from properties after guest stays and 3) ensuring that used linens are sorted correctly prior to returning to our laundry service provider.
RESPONSIBILITIES
Will include but not be limited to the following:
We are looking for someone who is a team player but can also work alone, MUST have a valid drivers license and have reliable transportation. We are looking for someone who has a positive attitude and has the drive to get the job done right. The position involves repetitive motions over the duration of an entire shift, including sitting, standing and walking, and repeated bending, stretching, twisting and lifting heavy items. Daily accuracy and productivity of work is necessary for inventory control and accountability.
REQUIREMENTS:
Seasonal Part Time Maintenance Technician – Vacation Rentals
SUMMARY
The Seasonal Maintenance Technician will support the Property Management department in preparing vacation rental units for occupancy. The Maintenance Runner will also handle service requests for minor repairs and improvements of properties in advance of guest arrival and will respond in a timely manner to guest requests. There is also opportunity for on-call evening hours.
RESPONSIBILITIES
Will include but not be limited to the following:
REQUIREMENTS
EDUCATION & EXPERIENCE
Seasonal Property Inspectors – Vacation Rentals
SUMMARY
Atlantic Vacation Homes is seeking reliable and professional Vacation Rental Property Inspectors for the Summer 2025 season. The primary responsibility of the Property Inspector is to conduct examinations of vacation rental homes on turnover days to ensure that they meet Atlantic Vacation Homes’ standards for cleanliness and guest-readiness. Inspectors are required to work primarily weekends from June – September. Applicants must maintain a professional appearance, and a reliable vehicle for transportation.
RESPONSIBILITIES
REQUIREMENTS
EDUCATION & EXPERIENCE
PHYSICAL REQUIREMENTS
