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Employment Opportunities

Atlantic Vacation Homes - Summer Jobs, Seasonal Employment and Year Round Employment.

Atlantic Vacation Homes, located in Gloucester, MA, is the premier vacation rental company north of Boston. Our mission is to exceed the expectations of our guests and homeowners, providing high-quality accommodations, professional property management and excellent customer service.

When we hire, we seek energetic team players with integrity, professionalism and motivation who can contribute to our success and growth. To apply for a position, please send your resume to jobs@atlanticvacationhomes.com.

In principle and practice, Atlantic Vacation Homes believes in the value of diversity, equity and inclusion. Read our Diversity & Inclusion Statement.

Current Job Openings

 

Seasonal Maintenance Technicians - Vacation Rentals

SUMMARY

The Maintenance Technician is a part-time role that supports the Property Management department in preparing vacation rental units for occupancy and in maintaining the high quality of the properties. The Maintenance Tech works on service requests for minor repairs and improvements of properties in advance of guest arrival and will respond in a timely manner to guest requests during occupancy.  

The Maintenance Technician works closely with co-workers in developing an efficient and organized team that effectively represents the quality and professionalism of Atlantic Vacation Homes.

RESPONSIBILITIES

Will include but not be limited to the following:

  • Prepare or assist in preparing properties to a ready-for-occupancy condition. 
  • Provide property management field support, delivering or retrieving necessary items such as housewares to and from rental homes.
  • Perform light maintenance tasks as they occur, including:
    • Resolving TV and Internet related issues including contacting service carriers as needed.
    • Replacing light bulbs/batteries as needed.
    • Changing or cleaning AC filters.
  • Pick up trash from properties and deliver to designated locations.
  • Deliver clean linens to rental homes and remove bags of used linens from properties after guests have departed.
  • Performs on-call emergency service as needed. 
  • Manage work orders through entry, processing, monitoring and closure to insure proper documentation and timely completion. Track receipts for items purchased for each work order noting on receipt the unit code and description of items, submit receipts for work orders as completed on a daily basis. 
  • Represents Atlantic Vacation Homes in a professional manner at all times.

REQUIREMENTS

  • Ability to work flexible hours; weekend work is absolutely required.
  • Personal knowledge of the communities in which our homes are located.
  • Must have reliable transportation and valid driver’s license. Copies of license, car registration, and proof of insurance will be required upon hire.
  • Clean driving record (no DUIs or speeding tickets in the last 3 years).
  • Must have excellent physical fitness and health; must be able to lift a minimum of 50lbs.
  • Must be able to stand and be on feet for long periods of time.
  • Must be able and willing to work weekends and holidays.
  • Must be able to work in a fast pace environment.
  • Must be able to work as a team player.

EDUCATION & EXPERIENCE

  • High School Diploma or GED required.
  • 1 or more years’ experience. Hospitality industry a plus.

 

 

Seasonal Property Inspectors - Vacation Rentals

SUMMARY

Atlantic Vacation Homes is seeking reliable and professional Vacation Rental Property Inspectors for the next summer vacation season. The primary responsibility of the Property Inspector is to conduct examinations of vacation rental homes on turnover days to ensure that they meet Atlantic Vacation Homes’ standards for cleanliness and guest-readiness. Inspectors are required to work primarily weekends from June - August. Applicants must maintain a professional appearance, and a reliable vehicle for transportation.

RESPONSIBILITIES

  • Plans and carries out timely arrival and departure inspections at vacation rental properties on turnover days (usually Fri, Sat or Sun).
  • Follows AVH checklists to ensure that each property meets AVH standards and is guest-ready for each arrival.
  • Coordinates with the Property Manager to communicate issues, problems, complaints, or necessary repairs in a timely fashion.
  • Pick up or deliver linens to properties as needed for turnovers.

REQUIREMENTS

  • Must have reliable transportation and valid driver’s license. Copies of license, car registration, and proof of insurance will be required upon hire.
  • Ability to work flexible hours, weekend work is absolutely required.
  • Personal knowledge of the communities in which our homes are located.

EDUCATION & EXPERIENCE

  • High School Diploma or GED required.
  • 2 or more years’ experience / hospitality industry a plus.
  • Proficient with using Microsoft Office Products, mobile apps, email systems.

PHYSICAL REQUIREMENTS

  • Must be able to perform simple grasping, fine manipulation, and repetitive hand and arm movements frequently.
  • Must be able to bend, squat, crawl, kneel, push, pull, and walk on uneven surfaces on an occasional basis.
  • While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat).
  • Must be able to climb stairs both inside and outside and frequently lift 20 lbs. and occasionally up to 50 lbs.

 

 

Office Coordinator / Bookkeeper

SUMMARY

Busy real estate and vacation rental office whose reputation is built on excellent customer service seeks an Office Coordinator/Bookkeeper. The primary responsibilities of this role are to support a range of administrative activities, including processing receivables and payables, paying bills, maintaining financial and corporate records, purchasing, and providing general office support. We’re looking for a proactive, observant, and detail-oriented team player who demonstrates a spirit of thoughtful accountability and leadership, matching our energetic, fast-moving, and growing business.

ESSENTIAL RESPONSIBILITIES

  • Provide responsive service and support for customers, employees, and vendors 
  • Handle purchasing of office and building supplies and equipment
  • Process accounts payable and receivable for several business entities weekly
  • Run daily reports including bank deposits, credit card transactions, past due balances
  • Generate and pay bills as well as refunds/cancelations
  • Receive and post payments – cash, credit card, checks and incoming wires/credits and make bank deposits
  • Maintain financial records and ensure that files are ready for accounting needs
  • Reconcile monthly bank/credit card statements  
  • Provide administrative support for the office

COMPETENCIES

  • Attention to Detail – Successfully manages many small tasks / projects with an eye for follow up
  • Organization - Strong organization and planning skills
  • Time Management – Is able multi-task and prioritize work and to complete tasks in a changing environment
  • Personal Energy – Exhibits passion for their work.  Possesses a positive and upbeat attitude at all times
  • Autonomous / Self-directed – works well and achieves results with little or no supervision
  • Technology Focus – Ability to quickly learn multiple softwares that interface with business operations 
  • Communication - Excellent written and verbal communication skills and is able to resolve conflict with tact and diplomacy

EXPERIENCE & REQUIREMENTS

  • Bachelor’s degree from an accredited university or equivalent experience
  • 5 plus years of experience with accounts payable, accounts receivable, bank reconciliation, general ledger and financials
  • Proficiency in QuickBooks and Microsoft Office Products – Outlook, Excel, & Word

 

 

Property Manager

SUMMARY

Atlantic Vacation Homes is seeking a full-time Property Manager to assist in growing the Property Services division of the company, driving initiatives that contribute to operational excellence and profitability. The Property Manager is a hands-on position fully accountable for the appearance, inventory, cleanliness, maintenance, and overall in-home guest or tenant experience for a portfolio of managed rental properties. This includes the monitoring and analysis of work done by department staff, contractors, and vendors, to ensure that the quality of work is aligned with Atlantic Vacation Homes’ standards. Attention to detail, the ability to multi-task, and the ability to follow-up in a timely manner are critical to managing these activities. The Property Manager will also be charged with ensuring a positive culture where work can get done efficiently, facilitating communication between employees and departments. Responsibilities will include an equal combination of office and field work, with weekend hours required in the summer high season.

ESSENTIAL RESPONSIBILITIES

  • Oversee the processes and people related to all rental property care activities: cleaning, inspection, trash removal, linen delivery & removal, laundry, and maintenance.
  • Train, schedule, coordinate, and manage staff and contractors for the above property care activities.
  • Schedule and coordinate off-season activities, including deep cleanings, maintenance/repair, appliance testing, lockbox installation/removal, etc.
  • Monitor the condition of properties and identify opportunities for improvement; ensure the quality of the guest experience while balancing the needs of the homeowner and the business.
  • Perform annual property evaluations and prepare recommendations for homeowners to enhance property marketability.
  • Ensure all property-related documentation is accurate and complete and that service orders and invoices are submitted in a timely manner.
  • Maintain and supervise inventory control for the Atlantic Vacation Homes stockroom, the key room and lockboxes.
  • Adhere to and enforce safety management principles, following all federal and state OSHA regulations.

COMPETENCIES

  • Project Management - Demonstrates the ability to work within timelines, company structures and budgets for successful completion of assigned projects and tasks
  • Analytical Skills - Creates insightful and comprehensible reports on findings
  • Stress Management - Accepts pressure and maintains composure and perspective in tense situations
  • Negotiation Skills - Successfully closes negotiations achieving best possible outcomes for company
  • Time Management – Is able to triage and prioritize both day-to-day and longer-term projects
  • Results Focus - Exhibits commitment to goals and consistently delivers results. Demonstrates personal initiative and independent motivation to achieve goals and objectives. Works as hard and long as needed to achieve results
  • Detail Orientation/Accuracy - Verifies all work; recognizes flaws or errors others may overlook. Successfully manages many small tasks or processes with many details
  • Managerial Focus - Demonstrates task and priority management and sound decision making by taking into consideration the homeowner, guest, and company needs to accomplish objectives and deadlines of the department. Spends sufficient time managing projects, establishing expectations, enlisting support of fellow team members and following through with team project involvement

EXPERIENCE & REQUIREMENTS

  • Professional experience in relevant fields (real estate, property management, hospitality, etc.)
  • Bachelor’s Degree in related field preferred or equivalent experience
  • A minimum of 1 year managing budgets preferred
  • Availability to work a varied schedule, which will include holidays, weekends, overtime, and after-hours phone program as needed
  • Excellent computer skills, including MS Word and Excel
  • Effective organizational and time management skills
  • Excellent communication skills
  • Personal transportation and valid driver’s license
  • Ability to solve complex problems
  • An eye for aesthetics and design would be highly preferred