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Vacation Rental Policies

By Signing the Rental Agreement, The Guest Agrees To:

Leave the premises in the same order, state of repair, and cleanliness as found; to not bring or keep pets without payment of pet fee(s) and prior approval from AVH and Owner; to use credit /calling card or cell phone for all long-distance calls; depart by 10:00 AM, to leave keys where found upon arrival; and not to exceed the maximum people allowed for the sleeping accommodations provided.   If more than the permitted numbers of persons are found to occupy the unit, the Agreement may be immediately revoked. If excessive cleanup of the unit is required, additional charges for linens and cleaning service shall be levied against guest. Such determination will be made at the discretion of AVH. Parties over eight (8) may be charged an additional cleaning fee. The guest is responsible for the conduct of their guests and visitors and all terms apply to the visitors of the guest.  The owner or agent may inspect the premises at any time with reasonable notice.

Cancellation Policy

If the guest cancels, all amounts pre-paid are non-refundable unless the property can be re-rented.  If re-rented, AVH will deduct a 25% cancellation fee based on the total rent, and will return the balance to the guest.  We encourage all renters to purchase trip cancellation insurance.

Occupancy

The occupancy limit stated on the Agreement and listing sheet may not be exceeded without express written permission of Owner or Atlantic Vacation Homes.  Children are counted in total occupancy unless they are under the age of two. No campers or motor homes can be parked on the rental property for the purpose of adding extra sleeping space.

Smoking

Smoking is not permitted inside any property.

Furnishings 

All vacation rental homes are equipped with furniture and furnishings such as:  sheets and bath towels, pillows, bedspreads, blankets, pots, pans, dishes and flatware unless otherwise stated. The guest may not rearrange the furniture.

Pets  

No dogs, cats or other animals may be kept in or upon the premises without AVH's written consent. If an owner agrees to allow a pet at their property, AVH will charge the guest a non-refundable fee of $250 per pet.  Find a Pet-Friendly Rental or view more information about our Pet Guidelines.

Cleaning

Property will be prepared and cleaned before the guest’s arrival.  The guest is to leave property neat and tidy, with the dishes and cookware clean and trash/recyclables removed from the property.  Please refer to the posted instructions at each property regarding laundry.  Individual arrangements can be made for additional cleaning at guest’s request and expense.

Telephones 

The telephones at most of our properties are equipped with long distance blocks. Local calls are free. Please use calling / credit cards or cell phone for long distance calls.

Maintenance

All items in the homes are furnished by the owner and are expected to be in good working order. Atlantic Vacation Homes is not responsible for the condition or malfunction of the equipment. However, in the absence of the owner, Atlantic Vacation Homes will use best efforts to arrange for timely repairs.

Air Conditioning

Our temperate coastal New England climate means that many properties do not have (or need) air conditioning. If air conditioning is a requirement for your party, please speak to one of our agents prior to booking.